Maintenance and service – Heat & Glo Fireplace XLR-N-CE User Manual

Page 13

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Heat & Glo • XLR-N-CE, XLR-PB-CE • 2198-900 Rev. L • 3/13

Glass Cleaning

Frequency: Seasonally
By: Homeowner
Tools Needed: Protective gloves, glass cleaner, drop

cloth and a stable work surface.
CAUTION! Handle fixed glass assembly with care.

Glass is breakable.

• Avoid striking, scratching or slamming glass

• Avoid abrasive cleaners

DO NOT clean glass while it is hot

Prepare a work area large enough to accommodate fixed

glass assembly and door frame by placing a drop cloth

on a flat, stable surface.

Note: Fixed glass assembly and gasketing may have res-

idue that can stain carpeting or floor surfaces.

Remove door or decorative front from fireplace and set

aside on work surface.

• See Section 14.E for instructions to remove fixed glass

assembly.

• Clean glass with a non-abrasive commercially available

cleaner.
- Light deposits: Use a soft cloth with soap and water
- Heavy deposits: Use commercial fireplace glass

cleaner (consult with your dealer)

• Reinstall door or decorative front.

3

Maintenance and Service

A. Maintenance Tasks-Homeowner

The following tasks may be performed annually by the

homeowner. If you are uncomfortable performing any of

the listed tasks, please call your dealer for a service ap-

pointment.
CAUTION! Risk of Burns! The fireplace should be turned

off and cooled before servicing.

When properly maintained, your fireplace will give you

many years of trouble-free service. We recommend an-

nual service by a qualified service technician.

Decorative Doors

Frequency: Annually
By: Homeowner
Tools needed: Protective gloves, stable work surface
• Refer to the installation instructions which ship with the

decorative door.

• Assess condition of screen and replace as necessary.
• Inspect for scratches, dents or other damage and repair

as necessary.

Check that louvers are not blocked.

Vacuum and dust surfaces.

Venting

Frequency: Seasonally
By: Homeowner
Tools needed: Protective gloves and safety glasses.
• Inspect venting and termination cap for blockage or

obstruction such plants, bird nests, leaves, snow, debris,

etc.

• Verify termination cap clearance to subsequent construc-

tion (building additions, decks, fences, or sheds). See

Section 6.

• Inspect for corrosion or separation.
• Verify weather stripping, sealing and flashing remains

intact.

• Inspect draft shield to verify it is not damaged or missing.

Decorative Media Options

Frequency: Maintenance is not required
By: Homeowner
Tools needed: Protective gloves and safety glasses.
• The decorative media options DO NOT require routine

maintenance if they are properly installed. Refer to the

installation instructions which ship the decorative media

to verify correct installation.

Any safety screen or guard removed for servicing must be

replaced prior to operating the fireplace.

Installation and repair should be done by a qualified service

technician only. The fireplace should be inspected before

use and at least annually by a professional service person.

All parts listed in this manual may be ordered from an au-

thorized dealer. A list of available service parts is located in

Section 16.C of this manual and in the installation instruc-

tions included in decorative media.

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