Multi-Tech Systems MVPFXS-16 User Manual

Page 33

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MultiVOIP FXS Quick Start Guide

Phonebook Tips

33

3.

Knowing When to Drop Digits

.

Example

When calling area codes and

access codes are used in

combination, a leading “1” or “0”

must sometimes be dropped.

Phonebook Entry

Area code for Inner London is
listed as “0207.” However, in
international calls the leading
“0” is dropped.

International

Access Code

U.K.

Country

Code

Leading Zero

Dropped from

Area Code


4.

Using a Comma

.

Detail

,

= 1-second pause

Commas are used in telephone

dialing strings to indicate a pause

to allow a dial tone to appear

(common on PBX and key

systems). Commas may be used

only in the “Add Prefix” field of

the Inbound Phonebook.

in many PBX systems

(not needed in all)


5.

Ease of Use

. The phonebook setup determines how easy the voip system is to use. Generally, you’ll

want to make it so dialing a voip call is very similar to dialing any other number (on the PSTN or through

the PBX).
6.

Avoid Unintentional Calls to Official/Emergency Numbers

. Dialing a voip call will typically be somewhat

different than ordinary dialing. Because of this, it’s possible to set up situations, quite unwittingly, where

phone users may be predisposed to call official numbers without intending to do so. Conversely, a

voip/PBX system might also make it difficult to place an official/emergency call when one intends to do so.

Study your phonebook setup and do some test-dialing on the system to avoid these pitfalls.
7.

Inbound/Outbound Pattern Matching

. In general, the Inbound Phonebook entries of the local voip unit will

match the Outbound Phonebook entries of the remote voip unit. Similarly, the Outbound Phonebook

entries of the local voip unit will match the Inbound Phonebook entries of the remote voip unit. There will

often be non-matching entries, but it’s nonetheless useful to notice the matching between the phonebooks.
8.

Simulating Network in-lab/on-benchtop

. One common method of configuring a voip network is to set up a

local IP network in a lab, connect voip units to it, and perhaps have phones connected on channel banks to

make test calls.

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