IBM Aptiva 2142 User Manual

Page 68

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Table

2-1 (Page 2 of 23). POST and Diagnostics and Utilities Index

for Symptoms, Messages, Error Codes, or Beeps

Symptoms, Messages, Error
Codes, or Beeps

Action/FRU

Butterfly Cylinder Access Test
Failed.
Hard Disk Drive Test detected
mismatch between the data read
and the data stored on the drive.

Hard Disk Drive
Hard Disk Drive Cable
System Board

Cannot finish diagnostic test.

“Diagnostics and Utilities Device Presence
Test” on page 2-43.

3.5-in. diskette drive does not
work.

“Factory-Installed Drive Devices” on
page 2-47.

Diskette drive connection/cable
Diskette drive
System board

CD/DVD-ROM drive LED came
on and stayed on more than 20
seconds before shutting off.
Software asks to install disc.
Software displays a

Reading CD

error

.

CD is not inserted properly.
CD is damaged.
CD has dirt or foreign material on it.

CD/DVD-ROM drive LED comes
on when inserting a disc but no
CD/DVD-ROM drive icon
appears in the 'My Computer' or
'Explorer' as Drive D.

“Factory-Installed Drive Devices” on
page 2-47.

CD/DVD-ROM drive connections, cables, or
jumpers
CD/DVD-ROM drive

CD/DVD-ROM drive LED does
not come on when inserting a
disc in the drive when the
system is powered on and the
CD/DVD-ROM drive power
connector has the correct
voltage.

CD/DVD-ROM drive

CD/DVD-ROM drive LED does
not come on but CD/DVD-ROM
drive works normally.

CD/DVD-ROM drive

CD/DVD-ROM drive does not
load or eject when the system is
powered on, the LED light is off,
and the eject button is pressed
and held.

“Factory-Installed Drive Devices” on
page 2-47.

CD/DVD-ROM drive system connection/cable
CD/DVD-ROM drive
Power supply

2-12

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