IBM Aptiva 2142 - Manual (Page 78)

Table 2-1 (Page 12 of 23). POST and Diagnostics and Utilities Index
for Symptoms, Messages, Error Codes, or Beeps
Symptoms, Messages, Error
Codes, or Beeps Action/FRU
Some or all keys on keyboard do
not work. “Keyboard” on page 2-39.
Keyboard
Keyboard connection/cable
Media Console (Type 2142)
System Board
Serial or parallel port device
failure (adapter port). “Factory-Installed Drive Devices” on
page 2-47
Test using a wrap plug while running
Diagnostics and Utilities. Before testing,
ensure serial port A is set to address 3F8
or 3E8, whichever is not used by the
Modem card (modem settings:
COMM1=3F8, COMM2=3E8). Set serial
port B to address 2F8 or 2E8.
Device
Cable/connections
Alternate adapter
System Board
Sorry You Need A Mouse.
Mouse or mouse driver was not
detected. Mouse
System Board
Factory-installed adapter card
software gives a Microsoft
Windows 95 error message after
POST configuration.
Hardware problem occurred.
Adapter connection/cable
Adapter jumper settings
Adapter card
System fails to load the
Diagnostics and Utilities software
System preloaded software
works correctly. Make sure the CD/DVD-ROM drive or
diskette drive is included in the Setup Utility
startup sequence.
“Factory-Installed Drive Devices” on
page 2-47
CD/DVD-ROM drive connection/cable
CD/DVD-ROM drive
Diskette drive connection/cable
Diskette drive
System Board
System Hangs.
Go to “Undetermined Problem”
on page 2-56. Any device
Any adapter
System Board
2-22