Lexmark 5021-0XX User Manual

Page 102

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2-24

Service Manual

5021-0XX

230 Paper Jam
Open Duplex
Door

Open duplex
door

Indicates media is jammed between
duplex redrive and duplex door.

• Open duplex door to access jam.
• Clear all paper from paper path.
• If error persists, replace duplex unit.

See

“Duplex unit assembly

removal” on page 4-13

.

231 Paper Jam
Open Duplex
Door

Open duplex
door

Indicates media is jammed behind
duplex redrive.

Open duplex door to access jam.
• Clear all paper from paper path.
• If error persists, replace duplex unit.

See

“Duplex unit assembly

removal” on page 4-13

.

241 Paper Jam
Check Tray 1

Remove tray
1 to access
jam

Indicates media is jammed in or around
paper tray 1.

• If tray is difficult to remove, remove

tray above or below to remove
jammed pages.

• Ensure no paper is jammed at

pickup roll.

If clearing paper doesn’t resolve
problem, see

“Paper feed service

checks” on page 2-99

.

242 Paper Jam
Check Tray 2

Open the
paper tray

Indicates media is jammed in or around
paper tray 2.

• If tray is difficult to remove, remove

tray above or below to remove
jammed pages.

• Ensure no paper is jammed at

pickup roll.

If clearing paper doesn’t resolve
problem, replace secondary paper feed
assembly. See

“Secondary paper

feed assembly removal” on
page 4-16

.

Message

To locate the
jam…

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