Lexmark 5021-0XX - Manual (Page 185)

Diagnostic information 2-107
5021-0XX
Insufficient fusing service check
Printed image is partially missing.
Problem area Action
1 Fuser tension release lever Fuser tension release lever is open.
Check fuser and remove shipping
pieces if still installed. Close release
lever.
2 Driver media settings Driver media setting is wrong. Ensure
proper media setting is selected for
specific media in use.
3 Nonrecommended paper Nonrecommended paper is being
used. Replace paper with
recommended.
4 Fuser Replace failed fuser. See “Fuser
assembly removal” on page 4-9 .
Note: The fuser is a customer order
supply.