Duplex connection error 2 service check, 986—duplex connection error 2 service check, 986—duplex connection error 2 service – Lexmark 5021-0XX User Manual

Page 142

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2-64

Service Manual

5021-0XX

986—Duplex connection error 2 service check

Step

Questions / actions

Yes

No

1

Check duplex unit cable. is
cable properly connected?

Replace duplex
unit. See

“Duplex unit
assembly
removal” on
page 4-13

. If

problem
persists, go to
step 2.

Properly connect
cable. If problem
persists, go to
step 2.

2

Check cable connection to
connector DPCN located
on engine controller board.
See

“Engine controller

board removal” on
page 4-55

for steps

required to remove engine
controller board cover. This
will allow access to DPCN.
Is cable properly
connected?

Go to step 3.

Properly connect
cable. If problem
persists, go to
step 3.

3

Disconnect cable and
check for continuity
between DPCN connector
and duplex connector
located on back of printer.
Is there continuity?

Replace engine
controller board.
See

“Engine

controller
board removal”
on page 4-55

.

Replace faulty
cable.

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