919—lower feed unit (secondary paper – Lexmark 5021-0XX User Manual

Page 137

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Diagnostic information

2-59

5021-0XX

919—Lower feed unit (secondary paper assembly)
service check

Step

Questions / actions

Yes

No

1

Turn printer off and remove
I/O board shield. See

“I/O

board removal” on
page 4-70

for steps to

remove I/O board shield. Is
cable properly connected
to I/O board connector
DCN14?

Go to step 2.

Properly connect
cable. Retest
printer. If error
clears, problem
solved,
otherwise go to
step 2.

2

Remove right cover. See

“Right cover removal” on
page 4-22

. Check for

continuity and pin shorts of
cable that connects I/O
board DCN14 and lower
feed unit connector. Is
cable okay?

Go to step 3

Replace cable.
Retest printer. If
error clears,
problem solved,
otherwise go to
step 3.

3

Replace lower feed unit.
Does error clear?

Problem solved.

Go to step 4.

4

Replace I/O board. Does
error clear?

Problem solved.

Go to step 5.

5

Turn printer off and check
cable that connects engine
controller board connector
I1CN to I/O board
connector DCN1 for
continuity and pin shorts. Is
cable okay?

Replace engine
controller board.
See

“Engine

controller
board removal”
on page 4-55

.

Replace cable.

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