Lexmark 5021-0XX - Manual (Page 227)

Diagnostic aids 3-19
5021-0XX
Error log
Viewing the error log
The error log provides a history of printer errors. The error log
contains the 12 most recent errors that have occurred on the printer.
The most recent error displays in position 1 and the oldest error
displays in position 12 (if 12 errors have occurred). If an error occurs
after the log is full, the oldest error is discarded. Identical errors in
consecutive positions in the log are entered. All 2xx and 9xx error
messages are stored in the error log.
To view the error log:
1. Select Display Log from the error log menu.
The error log displays on three screens as only four entries
display at a time.
2. To move to the next screen press Menu> to move forward or
<Menu to move backward.
3. Press Return or Stop to exit the error log.
Printing the error log
The history of printer errors can also be printed. The printout of the
log contains the following information for each error in the log:
•
Model and serial number of the printer
•
Page count when the error occurred
•
Code versions of all packages when error occurred
•
Panel display when error occurred
•
Debug information depending on error (no debug
information for 900 service errors)
The extra information is intended to assist in diagnosing problems
quicker.
To print the error log:
1. Select Print Log from the error log menu.
2. Press Return or Stop to exit the error log.