Lexmark 5021-0XX User Manual

Page 174

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2-96

Service Manual

5021-0XX

6

Remove paper tray, fill with
paper and reinsert. Check
voltage level on DCN16 pin
8. Is 0 VDC present?

Replace I/O
board. See

“I/O

board removal”
on page 4-70

. If

problem
persists, replace
engine controller
board. See

“Engine
controller
board removal”
on page 4-55

.

Replace paper
guide (C)
assembly . See

“Paper guide
(C) assembly
removal” on
page 4-47

.

7

Turn printer off. Remove
paper guide (C) assembly.
See

“Paper guide (C)

assembly removal” on
page 4-47

. Check cable for

continuity that connects
DCN16 pins 7, 8, and 9 to
paper empty sensor. Also
check for shorted pins. Is
cable okay?

Replace paper
guide (C)
assembly . See

“Paper guide
(C) assembly
removal” on
page 4-47

.

Replace cable.

8

Touch positive lead to
DCN13 pin 9 and pin 11 to
ensure 5 VDC is being
supplied to I/O board. Is 5
VDC present?

Replace I/O
board. See

“I/O

board removal”
on page 4-70

.

Go to step 9.

9

Check cable continuity
between LVPS ACN1 and I/
O board DCN13. Also
check for shorted pins. Is
cable okay?

Replace LVPS.
See

“Low

voltage power
supply (LVPS)
with cage
removal” on
page 4-60

.

Replace cable.

Step

Questions / actions

Yes

No

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