Lucent Technologies Guestworks SErver 1079984G3 - Manual (Page 13)

Issue 1 April 1997 7
Feature Descriptions 0
General Information 0
The GuestWorks server supports an impressive number of hospitality features.
For a complete list of the non-hospitality features available on the GuestWorks
server, see the DEFINITY Business Communications and GuestWorks server
Issue 3.0 Overview, (555-230-027). For a detailed description of the features,
see
DEFINITY Feature Description, (555-230-204).
■ ASCII data over the server-to-PMS to provide flexibility and compatibility
with a larger base of PMS vendors
■ Attendant Backup for answering overflow calls to the attendant console
■ Attendant Crisis Alert to notify hotel personnel when someone has called
the local emergency service agency, such as dialing 911
■ Automatic Route Selection (ARS) and World Class Routing (WCR) that
assures you that your guests’ calls are being routed over the lowest cost
facility providing a larger margin on telephone service to the hotel
■ Guest-activated or attendant-activated Automatic Wakeup service; this
feature provides time-of-day wakeup announcements using a speech
synthesizer circuit pack, customized messages using an integrated
announcement circuit pack, and dual wakeup calls
■ Guest-activated Automatic Wakeup when no speech synthesizer circuit
pack is installed; guests use call progress tones to enable one or two
wakeup calls
■ Busy verification of trunk facilities to ensure that all outside lines are
available for your guests and staff