Lucent Technologies Guestworks SErver 1079984G3 - Manual (Page 54)

48 Issue 1 April 1997
Dial by Name
■ If a person’s last name is less than four characters long, the caller must
press the
key to signify end-of-dialing. This instruction should be part
of the recorded announcement.
■ The system supports a maximum length of 15-character names (last
name, first name). If the last name is longer than 15 characters, the first
15 characters should be entered. If two or more people have the same
last name and that name is 15 characters long (or longer), the Dial by
Name feature cannot be used to dial those persons.
■ Their are no “canned” announcements already recorded on the
announcement circuit pack. All of the announcements for the Dial by
Name feature must be customized on-site.
■ This feature may provide a security issue for some industries (such as a
hotel or a hospital). If there are people that should not be accessible
using Dial by Name, their name can be entered into the names database
using a numerical digit at the beginning of their last name (such
as 9Carrier). This can be done only if the property management system
will allow non-alphabetic characters at the beginnings of names.
Administration 0
change system-parameters guestworks-bcs-options
■ Enter y in the Dial by Name field. This option defaults to y, and can be
changed only by Lucent Technologies personnel.
add direct-access number XXXX (XXXX is the extension number)
■ Use this form to specify which Direct Access Calling procedure number
(1 through 4) callers will access when the Direct Access Calling number
is dialed. There can be four different Direct Access Calling numbers. The
number used to support the Dial by Name feature is usually the pub-
lished telephone number for the company. You can make this number
accessible for outside callers, guests within the hotel, and employees.
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