Chapter 5: troubleshooting, Communications dial out – Phonetics Boat Remote User Manual

Page 73

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Chapter 5: Troubleshooting

73

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n the event that a problem is encountered, this section will assist
you in determining the cause so you can return the unit to its usual

monitoring routine with minimal interruption.

Most problems with the Boat Remote are easy to identify and quickly
corrected, and are found under the following general headings:

* Communications/Dial Out functions

* Temperature monitoring

* Bilge Pump monitoring

* Other monitoring functions

If you have tried the solutions outlined in this section and are not
satisfied with the results, call Customer Service, (610)558-2700, or
follow the guidelines for shipping the Boat Remote to Phonetics for
repair. (See the Repair Appendix)

COMMUNICATIONS DIAL OUT

PROBLEM: The Boat Remote fails to detect an alarm condition.

CAUSE: The Boat Remote is operating in STANDBY MODE.

SOLUTION: Press the MODE button and change to either AWAY
MODE or ON-BOARD MODE.

CAUSE: The input is turned OFF or is programmed for STATUS-
ONLY.

SOLUTION: Reprogram the input so that it is ACTIVE.

CAUSE: Alarm recognition time is too long. A fault condition does
not remain in effect long enough to become a valid alarm.

SOLUTION: Reprogram the recognition time for the monitored
condition to a shorter duration or trip the alarm for a longer period of
time.

CAUSE: There are no phone numbers programmed.

SOLUTION: Program phone numbers.

CAUSE: The call selection list for the monitored input is empty.

CHAPTER 5:

TROUBLESHOOTING

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