Ratoc Systems CBFW3 - Manual (Page 64)

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2. If you use Windows 98 SE or Windows 2000,there have to be a [Microsoft DV Camera and
VCR] string under the “Imaging Device” in the Device Manager. If you can not find it, make
sure your DVCAM is powered on.
If you use Windows Me, there have to be a camera name string under the “Imaging Device” in
the Device Manager. If you can not find it, make sure your DVCAM is powered on.
8. Troubleshooting
8-1.A camera can not be recognized
If your camera is recognized by our capture software(RsDvCap,RsDvStill), Camera list box in
RsDvCap or Video Device in RsDvStill shows the string named Microsoft DV Camera
and VCR. If the box is blank, your camera is not recognized.
General Solution:
1.PC Card is not firmly seated in the slot.
If your PC Card is inserted correctly, you will see the screen below in the Device Manager
and you can find a [Texas Instruments OHCI Compliant IEEE 1394 Host Controller] string.
Check here