Registration and tech-support, 1. how to register, 2. software update and support – Ratoc Systems CBFW3 User Manual
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9. Registration and Tech-Support
9-1. How to Register
We highly recommend to register yourself as our customer through our on-line registration.
1. On the Internet, access our site (http://www.ratocsystems.com/english/)
2. Follow window menu guide to register.
3. Fill out and submit the registration form.
9-2. Software Update and Support
-Software Update-
The latest driver and application software are subject to change for improvement or bug fix.
You can download the latest version from our web site.
(http://www.ratocsystems.com/english/)
-Technical Support-
You can get a Tech support from RATOC at the following.
(Open Monday - Friday,9:30A.M. to 5:00P.M.(PST))
RATOC Systems International,Inc. Tech support
Address: 1933 O’Toole Avenue Suite A109
SanJose, CA 95131, U.S.A.
Phone : (408)955-9400
Fax : (408)955-9402
E-mail : [email protected]
Web : http://www.ratocsystems.com/english/
NOTE
Please include the following information:
•Our product name, serial number, and product description
•Host Computer Name, Windows version
•Application software/driver version