Registration and tech-support, 1. how to register, 2. driver update and support – Ratoc Systems CB31U User Manual
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9. Registration and Tech-Support
9-1. How to Register
We highly recommend to register yourself as our customer through our on-line registration.
1. On the Internet, access our site (http://www.ratocsystems.com/english/)
2. Follow window menu guide to register.
3. Fill out and submit the registration form.
9-2. Driver Update and Support
-Driver Update-
The latest driver and utility are subject to change for improvement or bug fix.
You can download the latest version from our web site.
(http://www.ratocsystems.com/english/)
-Technical Support-
You can get a Tech support from RATOC at the following
Open 9:30AM-5:00PM(PST) Mon-Fri(except holidays)
RATOC Systems, International Tech support
2000 Wyatt drive
Suite 9
Santa Clara, CA 95054
Phone: 408-986-9040
FAX: 408-986-9042
E-mail : http://www.ratocsystems.com/english/contact/support.html
NOTE:
Please include the following information to help us to assist you in the event of a problem:
•Our product name, serial number, and product description
•Host Computer Name, Windows version
•Utility/Driver version
9. Registration and Tech-Support