3 how to request for support – Renesas Emulation Pod M306N4T3-RPD-E User Manual

Page 69

Advertising
background image

( 69 / 76 )

(3) Program Window is Not Displayed at Debugger Startup (Target Not Connected)

Table 6.3 Checkpoints of errors when starting up the emulator debugger (target not connected)

Error

Checkpoint

(1) Check the connection between the PC4701 and host

machine.

See the PC4701 User's Manual.

(2) Check that the PC4701 is powered on.

See the PC4701 User's Manual.

(3) Check that all emulator debugger settings, interface

cable connection and switches on the rear of the
PC4701 match.

See the PC4701 User's Manual and the emulator
debugger online manual.

(1) Check the connection between the PC4701 and this

product.

See "3.7 Connecting the PC4701" (page 39).

(2) Download the proper firmware.

See "4.2 Downloading Firmware" (page 50).

(3) Choose the proper MCU file in the Init dialog box.

See the emulator debugger online manual.

(4) Check that the descriptions in the MCU file are

correct.

See "2.4 (1) Making the MCU File" (page 25).

(1) Check that switch settings in the emulation pod are

correct.

See "3.4 Switch Settings" (page 34).

(2) Check that the oscillation circuit of the emulation pod

is oscillating properly.

See "3.3 Selecting Clock Supply and Replacing
Oscillator Circuit Boards" (page 30).

Check that the PC4701 LEDs at startup show normal
operation.

See "4.1 (3) LED Display When the PC4701 Starts Up
Normally" (page 49).

Check that the emulator debugger has not been started
up without shutting down the PC4701.

See "IMPORTANT: Note on Quitting the Emulator
Debugger" (page 12).

ERROR 16005:
Can't connect with the target.

ERROR 16211:
The version of PD30 and the firmware on
the target are not same.

ERROR 16215:
Cannot communicate with the debugging
monitor.

ERROR 16014:
Communication ERROR.
Can't accept data.

ERROR 16231:
There was sent undefined data from
PC4700.

6.3 How to Request for Support

Fill in the text file the installer of the emulator debugger generates in the following directory and email
to your local distributor.

\SUPPORT\product name\SUPPORT.TXT

For prompt response, please specify the following information:

(1) Operating environment

• Operating voltage:

X.X [V]

• Operating frequency: XX.X [MHz]

• Operating mode:

Single-chip, memory expansion, or microprocessor mode

(2) Problem

Advertising