Warranty/disclaimer, Return requests/inquiries – Omega Speaker Systems High Speed Load Cell Interface Card LCIC-WIM-BEN User Manual

Page 85

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WARRANTY/DISCLAIMER

OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a

period of 13 months from date of purchase. OMEGA’s WARRANTY adds an additional one (1) month

grace period to the normal one (1) year product warranty to cover handling and shipping time. This

ensures that OMEGA’s customers receive maximum coverage on each product.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer Service

Department will issue an Authorized Return (AR) number immediately upon phone or written request.

Upon examination by OMEGA, if the unit is found to be defective, it will be repaired or replaced at no

charge. OMEGA’s WARRANTY does not apply to defects resulting from any action of the purchaser,

including but not limited to mishandling, improper interfacing, operation outside of design limits,

improper repair, or unauthorized modification. This WARRANTY is VOID if the unit shows evidence of

having been tampered with or shows evidence of having been damaged as a result of excessive corrosion;

or current, heat, moisture or vibration; improper specification; misapplication; misuse or other operating

conditions outside of OMEGA’s control. Components in which wear is not warranted, include but are not

limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However,

OMEGA neither assumes responsibility for any omissions or errors nor assumes liability for any

damages that result from the use of its products in accordance with information provided by

OMEGA, either verbal or written. OMEGA warrants only that the parts manufactured by it will be

as specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR

REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, EXCEPT THAT OF TITLE,

AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF

LIABILITY: The remedies of purchaser set forth herein are exclusive, and the total liability of

OMEGA with respect to this order, whether based on contract, warranty, negligence,

indemnification, strict liability or otherwise, shall not exceed the purchase price of the

component upon which liability is based. In no event shall OMEGA be liable for

consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic

Component” under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical

applications or used on humans. Should any Product(s) be used in or with any nuclear installation or

activity, medical application, used on humans, or misused in any way, OMEGA assumes no responsibility

as set forth in our basic WARRANTY/ DISCLAIMER language, and, additionally, purchaser will indemnify

OMEGA and hold OMEGA harmless from any liability or damage whatsoever arising out of the use of the

Product(s) in such a manner.

RETURN REQUESTS/INQUIRIES

Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE

RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN

(AR) NUMBER FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID

PROCESSING DELAYS). The assigned AR number should then be marked on the outside of the return

package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent

breakage in transit.

FOR WARRANTY RETURNS, please have the

following information available BEFORE

contacting OMEGA:
1. Purchase Order number under which the product

was PURCHASED,

2. Model and serial number of the product under

warranty, and

3. Repair instructions and/or specific problems

relative to the product.

FOR NON-WARRANTY REPAIRS, consult OMEGA

for current repair charges. Have the following

information available BEFORE contacting OMEGA:
1. Purchase Order number to cover the COST

of the repair,

2. Model and serial number of the product, and
3. Repair instructions and/or specific problems

relative to the product.

OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords

our customers the latest in technology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyright 2008 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photocopied,

reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without the

prior written consent of OMEGA ENGINEERING, INC.

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