Replacement parts, Checks on completion of servicing, Maintenance and support services - warranty – TANDBERG TT1260 User Manual

Page 78: 3 maintenance and support services - warranty, 2 replacement parts, 3 checks on completion of servicing

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Preventive Maintenance and Fault-finding

Page 6-4

Instruction Manual: TT1260 Standard Definition Professional Receiver/Decoder

ST.TM.E10100.1

4. If the product does not operate normally by following the operating

instructions. Adjust only those controls that are covered by the

operating instructions, as an improper adjustment of other controls may

result in damage and will often require extensive work by a qualified

technician to restore the product to its normal operation.

5. If the product has been dropped or the case has been damaged.
6. When the product exhibits a distinct change in performance.
7. If the equipment has been subject to a lightning strike or power surge.

6.2.2

Replacement Parts

When replacement parts are required, be sure only parts specified by

TANDBERG Television Ltd (or having the same characteristics as the

original part) have been used. Unauthorised substitutions may result in

fire, electric shock or other hazards.

6.2.3

Checks on Completion of Servicing

Upon completion of any service or repairs to this product, ask the service

technician to perform safety checks to determine that the product is in a

safe operating condition. Also, performance and EMC checks may be

required.

6.3

Maintenance and Support Services - Warranty

The equipment is covered by a standard TANDBERG Television Ltd

warranty service for a period of 12 months from delivery.
The warranty covers the following:

·

All material defects in the equipment for a period of 12 months

·

All parts and labour charges

·

All returned items will be repaired within 30 working days from receipt

at the customer care centre

·

Return of the repaired item to the customer, postage paid

·

Provide assistance to the customer through the Customer Help Line

number (see the Customer Services information at the front of this

manual)

The warranty does not cover any engineering visit(s) to the customer’s

premises.

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