How to place a voice carry over (vco) call, Using the telecommunications relay service (trs), Calling directly – Ultratec PRO80 User Manual

Page 57

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HOW TO PLACE A VOICE CARRY OVER (VCO) CALL

Using the Telecommunications Relay Service (TRS)

If the following is true, use these instructions:

The person I am calling does not have a TTY.

1.

Press

to dial the TRS number (to program this button, see “Programming the

Relay Phone Number” on page 28).

2.

Wait for the Communication Assistant (CA) to answer. Then, type the message,
“VCO PLS GA” on the keyboard.

3.

Pick up the telephone handset.

4.

When you see the message VCO ON on the Superprint Pro80 LVD display, tell the
CA by voice the number you want to call. The CA dials the number of the person
you are calling.

5.

When the person answers, the CA types the person’s greeting so that you can read
it on your Superprint Pro80 LVD.

6.

When you see “GA,” you can begin speaking directly into the telephone handset
and read the replies that the CA types.

Calling Directly

If the following is true, use these instructions.

The person I am calling is a hearing person who has a

phone/TTY combination.

1.

Dial the phone number of the person you are calling on the Superprint Pro80 LVD.

2.

Wait for the person to answer. Watch your signal light and display to determine if
he or she is answering by voice or using a TTY.

3.

If the person is speaking, pick up the telephone handset and tell the hearing person
that you would like to use VCO.

If the person is typing on a TTY, type on your Superprint Pro80 LVD that you
would like to use VCO.

4.

When the other person is ready to use VCO, you can begin your conversation by
speaking into the phone and reading what the other person types on your
Superprint Pro80 LVD display.

Relay

U S I N G V O I C E C A R R Y O V E R • 5 1

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