Ultratec PRO80 - Manual (Page 74)

6 8 • C A R E & R E PA I R
Some characters are not being sent.
Because Baudot code does not support special characters, it does not recognize some of the
“shift” characters on the top row of a TTY (example: @ # $ % ^ & * _ < >). To type
these characters (such as in an email address) make sure your call is connected in Turbo
Code (see “About Turbo Code” on page 59).
Printer Problems
The printer does not work.
Be sure the printer is on by pressing
. If it is, try resetting the printer by turning
the Superprint Pro80 LVD off and on again.
The printer works, but it prints too lightly or not at all.
Make sure you have high-grade thermal printer paper and it is correctly installed. (See
“Installing Printer Paper” on page 10).
There is a thin white line across some of the print.
This sometimes happens when printing with the large size font because the printer goes
across the paper two times for each line of text.
The printer only prints the bottom half of characters.
The print head should be replaced. Contact your dealer or Ultratec.
On battery power, the printer prints too slowly or lightly.
The batteries are low. Connect the AC adapter for 24 hours to recharge the batteries. The
Superprint Pro80 LVD is not designed for continued use on battery power.
The printer prints over the same line so the print is not readable.
The paper may be sticking. Make sure the roll of paper on the paper holder is pulled out
away from the Superprint Pro80 LVD as far as it can go. The paper holder should snap
into place when it is fully extended. Also, make sure that no cords or other item is
touching the paper.
Power Problems
The batteries run down too soon.
You may not be regularly using your Superprint Pro80 LVD on battery power, or the
batteries are old (see “Battery Care” on page 61).
The Superprint Pro80 LVD does not turn on when you press the On/Off
switch, or the Power light blinks even when the AC adapter is plugged in.
Be sure the electrical outlet is working. Be sure you are using the correct AC adapter—it
should be a 10VDC, 1500 mA adapter. If you still have a problem, contact your dealer or
Ultratec.
Printer