VTech LS5145 - Manual (Page 115)

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Appendix
Troubleshooting
Problem Suggeston
The answering
system does not
answer after the
correct number of
rings.
• Make sure the answerng system s on ( ANS. OFF wll appear n the top left corner of the
telephone base f the answerng system s off).
• If the Toll Saver feature s on, the number of rngs changes to two when there are new messages
stored (page 56).
• If the memory s full or f the answerng system s off, the system wll answer after ten rngs.
• In some cases, the answerng system may be affected by the rngng system used by the local
telephone company.
The announcement
message is not clear.
• When recordng the announcement, make sure you speak n a normal tone of voce about nne
nches from the telephone base.
• Make sure there is no background noise (television, music, traffic, etc.) when recording.
The answering
system does not
record message.
• Make sure the answerng system s on.
• Make sure the memory of the answerng system s not full.
The messages on the
answering system
are incomplete.
• If a caller leaves a very long message, part of t may be lost when the system dsconnects the call
after four mnutes.
• If the caller pauses for more than seven seconds, the system stops recordng and dsconnects
the call.
• If the memory on the system becomes full durng a message, the system stops recordng and
dsconnects the call.
• If the caller’s voce s very soft, the system may stop recordng and dsconnect the call.