Customer support, Online information and support, Training – Smart Technologies FSSBID 100 User Manual

Page 97: Technical support, Shipping and repair status, Appendix d

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99-00962-00 REV C0

Appendix D

Customer Support

Online Information and Support

Visit

www.smarttech.com/support

to view and download user’s guides, how-to and

troubleshooting articles, software and more.

Training

Visit

www.smarttech.com/trainingcenter

for training materials and information about

our training services.

Technical Support

If you experience difficulty with your SMART product, please contact your local

reseller before contacting SMART Technical Support. Your local reseller can resolve

most issues without delay.

NOTE

To locate your local reseller, visit

www2.smarttech.com/st/en-US/Where+to+Buy

.

All SMART products include online, telephone, fax and e-mail support:

Shipping and Repair Status

Contact SMART’s Return of Merchandise Authorization (RMA) group, Option 5,

+1.866.518.6791, for shipping damage, missing part and repair status issues.

Online

www.smarttech.com/contactsupport

Telephone

+1.403.228.5940 or

Toll Free 1.866.518.6791 (U.S./Canada)

(Monday to Friday, 5 a.m. – 6 p.m. Mountain Time)

Fax

+1.403.806.1256

E-mail

[email protected]

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