Chapter 1: about this supplement, How to use this supplement, Where to find the basics – CognitiveTPG A760 User Manual

Page 9: Where to find advanced technical information, Support

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A760 User Guide: Programming Supplement

Chapter 1: About this Supplement

9

Revision F January 2010

Chapter 1: About this Supplement

How to use this supplement

This is a supplemental guide providing programming information on CognitiveTPG’s A760
printer. It is written for tech-savvy users who are interested in customizing or adjusting printer
functionality and is meant to be used in conjunction with the A760 ColorPOS® Two-Color
Thermal Receipt/Impact Hybrid Printer: User Guide.
If you experience any difficulties during the programming process or feel unsure of adjustments
you have made, contact your CognitiveTPG representative for further assistance.

Where to find the basics

If you are looking for information on setup or basic operation, refer to the A760 ColorPOS® User
Guide. This supplemental guide assumes that you have the A760 ColorPOS® User Guide handy
for reference or are already familiar with the printer.

Where to find advanced technical information

This guide contains the most complete information available on programming the printer. If you
cannot find what you need here or would like further guidance on how to program the printer,
contact an CognitiveTPG representative for assistance.
If you are having problems with the physical operation of the printer, the A760 ColorPOS®
Service Guide, provides in-depth information on diagnostics and service. The A760 ColorPOS®
Service Guide is available to qualified service technicians who have been certified by
CognitiveTPG to perform advanced procedures.

Support

For more advanced procedures and troubleshooting, you may need to refer to the printer’s service
guide or speak to an CognitiveTPG technical professional. Your representative is able to provide
you with necessary information.
For on-line service, refer to the Web site at www.CognitiveTPG.com or e-mail to:
[email protected].

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