Controlled Products Systems Group 1834-080 - Manual (Page 55)

SECTION 5 – OPERATING INSTRUCTIONS
5.1 Guest Instructions
Instructions on the telephone entry systems guide guest on the usage of the system and how to
locate and call the resident that they wish to visit. The 1834, 1835 and 1837 systems utilize A and Z
scroll buttons that a guest will use to locate the resident that they are wishing to visit. Pushing the A
button will cause the resident directory to scroll up while pushing the Z button causes the resident
directory to scroll down. Holding these buttons down will cause the system to scroll or page through
the resident directory rapidly. Resident names are listed in the directory alphabetically.
Although the systems are similar in the way that they operate, they differ in the way that the resident
information is presented to the guest. The 1834 and 1835 electronic directory displays resident
names (or apartment numbers) and their respective directory code on a single line while the 1837
system displays a page of eight resident names at a time. The 1833 system relies on a separate
directory to provide guest with resident directory information.
1. If the guest knows the residents directory code, they can simply enter it on the system
keypad to place a call.
2. If the guest does not know the residents directory code, they must check the directory
and find the code assigned to the person they wish to visit.
1833 Systems - Guest must check the separate directory listing to locate the person they
wish to visit to find their assigned directory code. They must then enter this code on the
system keypad.
1834, 1835 Systems - Guest use the A and Z buttons to locate the name in the directory.
Once the residents name is displayed, the guest presses the CALL button and the system
will connect to the resident’s telephone. The guest may also enter the directory code on
the keypad to place the call.
1837 Systems - Guest use the A and Z buttons to locate the name in the directory. When
the desired resident’s name is displayed on the page, the A and Z buttons are used to
move the PUSH CALL cursor up and down. When the PUSH CALL cursor is flashing on
the desired resident’s name, the guest then can press the CALL button and the system
will connect to the resident’s telephone. The guest may also enter the directory code on
the system keypad to place the call.
If the resident’s line is busy, the system will emit a busy signal. If this happens, the guest can press
the # key or the CALL button to hang up and then try again. Residents can avoid missing calls (and
guest) from the telephone entry system by ordering call waiting from the local telephone company.
DTMF Tones – The telephone entry system can output DTMF tones from the keypad AFTER a call
has been answered.
• If the # key is pressed by itself – the system will hang-up.
Example: # = hang-up.
• If any key is pressed prior to the # key, then all keys pressed will emit DTMF tones.
Example: 1 2 3 4 # = DTMF tomes for all buttons including the # key.
• If there is more than a 2-second delay between numbers and the # key, then the # key will
hang-up the system.
Example: 1 2 3 4 - - - - - - # = hang-up.
1835-065-R-10-11 Page 55