Triton RL2000 User Manual - Manual (Page 100)

162 Electronic Journal get serial
number failed 1. Inspect main board to electronic journal communication cable for
damage. Make sure the connectors are seated securely on the main
board and on the electronic journal.
2. If it is necessary to check continuity of the cable assembly, refer
to the appropriate ATM Service Manual for pin out of the cable
assembly.
3. Inspect electronic journal to dispenser communication cable for
damage. Make sure the connectors are seated securely on the main
board and on the electronic journal.
4. If it is necessary to check continuity of the cable assembly, refer
to the appropriate ATM Service Manual for pin out of the cable
assembly
5. If the cables are undamaged, the main board or electronic
journal may be defective.
163 Terminal did not answer. This is a
Triton Connect error. 1. This error is not displayed at the cash dispenser. The Triton
Connect Host Computer generates the error when the terminal does
not respond to a telephone call from the Triton Connect Host
Computer.
2. The cash dispenser may be turned OFF, the modem may be
defective, or the telephone line may be shared with another device
that connects to the line before the cash dispenser. Additionally,
the Triton Connect feature may be disabled at the Cash Dispenser.
164 Terminal did not return call. Triton
Connect error. This error is not displayed at the Cash Dispenser. The Triton
Connect Host Computer generates this error when a terminal does
not return a call to the Triton Connect Host Computer as requested.
The modem may be defective.
165 Electronic journal not present 1. Inspect main board to electronic journal communication cable for
damage. Make sure the connectors are seated securely on the main
board and on the electronic journal.
2. If it is necessary to check continuity of the cable assembly, refer
to the appropriate ATM Service Manual for pin out of the cable
assembly.
3. Inspect electronic journal to dispenser communication cable for
damage. Make sure the connectors are seated securely on the main
board and on the electronic journal.
4. If it is necessary to check continuity of the cable assembly, refer
to the appropriate ATM Service Manual for pin out of the cable
assembly
5. If the cables are undamaged, the main board or electronic
journal may be defective.
166 Bad dispense 1. Open the Security Cabinet and inspect the cash dispenser for
broken parts. Replace the dispenser if it is broken. Check for and
clear any foreign matter the note path.
2. Reset the Cash Dispenser by turning OFF the AC power switch
for a few seconds and switching it back ON.
3. Replace the dispenser if the error persists.
167 Reported low cash to Triton
Connect This is an indication that the cash in the cassette has gone below
the threshold level set in the terminal configuration. This is a
warning message that will not put the cash dispenser out of service.
168 Software download to terminal
failed. This is a Triton Connect error. Consult
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