Triton RL2000 User Manual - Manual (Page 113)

387 Dispenser offline - error-validating
configuration Dispenser failed to identify the dispenser type installed.
1. Verify all connectors to the dispenser mechanism.
2. Restart operating system. Clear terminal error code.
3. If error persists, replace the dispenser mechanism or the CMC of an NMD
dispenser
388 Dispenser offline - NMD require Reject
Vault and at least one cassette Verify that the Reject Vault and one cassette are present in the dispenser
mechanism. Clear terminal error code. If error persists, replace the dispenser
mechanism
389 Dispenser offline. Detected offline error
check op state Restart the operating system. Verify the error code lights on the dispenser are
operating in proper sequence. Use the NMD test software (available to Triton
Certified Service Technicians) and verify the operational error code of the
dispenser.
390 Dispenser offline - storing configuration Restart the operating system. Verify the error code lights on the dispenser are
operating in proper sequence. Use the NMD test software (avail able to Triton
Certified Service Technicians) and verify the operational error code of the
dispenser.
391 Dispenser sensor failure 2 Access the management function diagnostics menus to verify the operational
error code of dispenser mechanism sensors. Clean sensors as needed.
Replace dispenser components or dispenser if the error persists.
392 Error in last dispense Check operational error code of dispenser. This problem may be
resolved by replacing the CMC board or by replacing the dispenser
mechanism.
393 Error in double detect 2
394 Purge failed upon power-up
395 Multiple cassette of the same type NMD dispenser allows for only one of each cassette ID to be installed. Verify
each cassette ID. Replace cassette or Inject New Cassette ID.
396 Dispenser offline – found no reject
bin
500 SPED Read Error Verify all SPED connections. Restart the operating system. Clear any errors
conditions. Inspect the battery for a voltage reading of greater than 2.8 VDC.
Replace SPED battery is below 2.8 VDC. Replace SPED module if error
persists.
501 SPED invalid return record Verify all SPED connections. Restart the operating system. Clear
any errors conditions. Inspect the battery for a voltage reading of
greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC.
Replace SPED module if error persists.
502 SPED read type error Verify all SPED connections. Restart the operating system. Clear
any errors conditions. Inspect the battery for a voltage reading of
greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC.
Replace SPED module if error persists.
503 SPED invalid command Verify all SPED connections. Restart the operating system. Clear
any errors conditions. Inspect the battery for a voltage reading of
greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC.
Replace SPED module if error persists.
504 SPED invalid return ID Verify all SPED connections. Restart the operating system. Clear
any errors conditions. Inspect the battery for a voltage reading of
greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC.
Replace SPED module if error persists.
505 SPED device busy Verify all SPED connections. Restart the operating system. Clear
any errors conditions. Inspect the battery for a voltage reading of
greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC.
Replace SPED module if error persists.
506 SPED invalid request Verify all SPED connections. Restart the operating system. Clear
any errors conditions. Inspect the battery for a voltage reading of
greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC.
Replace SPED module if error persists.
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