Triton RL2000 User Manual User Manual

Page 111

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351

Module needs service

This error code is generated by the dispensing mechanism when the
calibration value for at least one of the sensors in any of the note
feeders has exceeded the upper limits of its calibration range.
1. Use the diagnostic functions or NMD test software to determine if
a note feeder has a faulty or dirty sensor.
2. Remove each note feeder module from the dispensing
mechanism and clean their associated empty, pressure and exit
sensors with clean compressed air.
3. Install the note feeders and recheck their operation to determine
if the error code has been cleared. If the error code has been
cleared, the cash dispenser can be put back in service. If the error
code is repeated, replace the note feeder or note feeder controller
for the affected feed channel.

353

No message to resend

This error code may indicate a power loss/firmware restart has
occurred at the dispenser controller and no information could be
retrieved.
1. Restart the cash dispenser. Reset the error. Perform several
test dispenses.
2. If the cash dispenser operates normally while performing a test
dispense, put it back into service.
3. If the error code recurs, there may be a problem with the CMC
module.

356

Error in note transport

This error code will be generated when the following conditions
occur:
A) When the note is stuck in the note transport sensor.
B) When the note is stuck in between the note transport sensor and
the throat.
1. Inspect the note transport sensor for blockage. If the sensor is
blocked, remove the blockage. Clean the sensors if needed.
2. Restart the cash dispenser. Reset the error. If the error code
continues, replace the note transport module. Otherwise, put the
cash dispenser into service.

357

Dispenser data size error

Restart the operating system. Clear terminal error code. This
problem may be resolved by replacing the CMC board or by
replacing the dispenser mechanism.

358

Dispenser device read error

Restart the operating system. Clear terminal error code. This
problem may be resolved by replacing the CMC board or by
replacing the dispenser mechanism.

359

Dispenser device record error

Restart the operating system. Clear terminal error code. This
problem may be resolved by replacing the CMC board or by
replacing the dispenser mechanism.

360

Dispenser invalid return ID

Restart the operating system. Clear terminal error code. This
problem may be resolved by replacing the CMC board or by
replacing the dispenser mechanism.

361

Dispenser sequence error

Restart the operating system. Clear terminal error code. This
problem may be resolved by replacing the CMC board or by
replacing the dispenser mechanism.

362

Dispenser device write error

Restart the operating system. Clear terminal error code. This
problem may be resolved by replacing the CMC board or by
replacing the dispenser mechanism.

363

Dispenser device not found

Restart the operating system. Clear terminal error code. This
problem may be resolved by replacing the CMC board or by
replacing the dispenser mechanism.

364

Dispenser device offline

Restart the operating system. Clear terminal error code. This
problem may be resolved by replacing the CMC board or by
replacing the dispenser mechanism.

365 Dispenser

BCC

error

Restart the operating system. Clear terminal error code. This
problem may be resolved by replacing the CMC board or by
replacing the dispenser mechanism.

366

Dispenser cassettes disabled

Access management functions and enable cassettes. Make sure that the
cassettes are physically removes and inserted into each bin before clearing
the error

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