Work group member, Creating a voicemail user account, 2 work group member – Avaya IP Office User Manual

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Voicemail Pro Installation

Page 54

EN-S Issue 01b (20 June 2011)

IP Office

2.5.2.2 Work Group Member

Before you start to install the Voicemail Pro software, you must:

1.

Create a Voicemail User Account

.

2.

Configure Outlook Express for Internet Mail

.

3.

Configure Outlook for Voicemail Email

.

4.

Configure Outlook for Exchange Server

.

The user name and password created are requested as part of the installation of the Voicemail Pro service. The process
described here assumes that Outlook is installed but has not been previously used or configured.

You are then ready to install the Voicemail Pro software. See

Installing the Voicemail Pro Software

.

By default, Voicemail Pro is set to use SMTP for emails. You need to change this to MAPI. See

Switching Voicemail Pro to

MAPI

.

You also need to set the SMTP Email Account settings on the Voicemail Pro so that they match those of the customer's
email server. See

Changing SMTP Email Account Settings

.

2.5.2.2.1 Installing VoiceMail Pro for MAPI VoiceMail Email as a Work Group Member

Before you start to install the Voicemail Pro software, you must:

1.

Create a voicemail user account. See

Creating a Voicemail User Account

.

2.

Configure Outlook Express for Internet Mail. See

Configuring Outlook Express for Internet Mail

.

3.

Configure Outlook for internet mail. See

Configuring Outlook for Voicemail Email

.

4.

Configuring Outlook for exchange server. See

Configuring Outlook for Exchange Server

.

The user name and password created are requested as part of the installation of the Voicemail Pro service. The process
described here assumes that Outlook is installed but has not been previously used or configured.

You are then ready to install the Voicemail Pro software. See

Installing the Voicemail Pro Software

.

By default, Voicemail Pro is set to use SMTP for emails. You need to change this to MAPI. See ,

Switching Voicemail Pro to

MAPI

.

You also need to set the SMTP Email Account settings on the Voicemail Pro so that they match those of the customer's
email server. See

Changing SMTP Email Account Settings

.

2.5.2.2.2 Creating a Voicemail User Account

To create a Voicemail User Account

1.

Log on to the server PC as the local administrator and create a new user. For this example the name of the user
account created used is Voicemail.

2.

Set a secure password.

3.

Clear User must change password at next logon and check Password never expires.

4.

Click Create and then Close.

5.

Right-click the New Account, and select Properties.

6.

Select the Member Of tab.

7.

Click Add.

8.

In the Select Groups window, highlight Administrators and click Add. Click OK.

9.

Continue with one of the following as appropriate to the installed MAPI client and method for sending email.

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