AMX SIP Communications Gateway CSG-500 - Manual (Page 56)

Telephone System Configuration
48 CSG SIP Communications Gateway Operation/Reference Guide
Voicemail
Voicemail is an option available for every extension. The relationship between the extension and voicemail is
established in Users. In that section you can specify whether voicemail is enabled for an extension, as well as
the PIN for retrieving voicemail. The Voicemail page lets you specify voicemail parameters, as well as
settings for sending voicemail notices to e-mail.
There are three tabs on the Voicemail page used for configuration: General Settings, Email Settings, and
SMTP Settings
.
General Settings
The General Settings page is the primary page used to configure CSG voicemail. Standard configuration
information is present, allowing you to confirm the extension used to check messages, as well as general
parameters such as the following:
FIG. 41 Voicemail
General Voicemail Settings Options
Extention for
Checking
Messages This option defines the extension which Users call to access their
voicemail account.
Direct Voicemail
Dial Select this checkbox to enable direct voicemail dialing. For
example, someone would be able to dial *6001 to directly dial the
voicemail box and leave a message for the person at extension
6001 if this checkbox is selected.
Max Greeting
(seconds) With this option, you specify the maximum amount of time
available to record your voicemail greeting.
Dial "0" for
Operator Callers who are sent to voicemail can press “0” for the operator
and be transferred either during the voicemail salutation, or after
recording the message. If this option is not enabled, a caller’s
pressing “0” will be ignored.
Message Options
Maximum
Message per
Folder This field sets the maximum number of messages that a user can
have in any over their voice mail box folders.
Maximum
Message Time The maximum duration of a message left by a caller. Time is
specified in seconds.
Minimum
Message Time The minimum duration of a message specified in seconds. Any
message left that’s under the listed duration is discarded and isn’t
processed or retrievable.