AMX SIP Communications Gateway CSG-500 - Manual (Page 62)

Telephone System Configuration
54 CSG SIP Communications Gateway Operation/Reference Guide
 If Buddy’s android had pressed 2, the call would have been rejected, Buddy’s mobile phone would
have stopped ringing, and Dusty would have been transferred to Buddy’s voicemail box.
 If Buddy’s android had not hung up the phone and not pressed anything, the message would have
looped itself until either the ring timeout for the Follow Me number had been met or Buddy had
answered his mobile phone, whichever would have come first.
 If the ring timeout for the Follow Me number had been met while Buddy’s android was listening to
the accept/reject message, it would have been disconnected from the call, Buddy’s mobile phone
would have stopped ringing, and Dusty would have been transferred to Buddy’s voicemail box.
 If Buddy would have answered and accepted the call from his mobile phone while his android was
listening to the accept/reject message, it would have been disconnected from the call, and Buddy
would have begun speaking with Dusty.
9. Buddy answers his mobile phone and hears, "Incoming call from”. Then he hears Dusty state his name.
Then he hears, “Press 1 to accept this call, or 2 to reject it.”
10. Buddy presses 1 to accept the call.
11. Lastly, Buddy begins speaking with Dusty.
Use the following procedure as a guide to configure Follow Me for an user extension.
1. Click Edit for the user extension which you wish to configure. The edit box for the Follow Me definition
will appear.
2. To enable the Follow Me feature, select Enable for the Status option.
3. Select the ‘Music On Hold’ Class which you would like for the caller to hear while Follow Me attempts
to reach you.
4. Select the DialPlan that should be used for dialing the Follow Me numbers. The dial plan associated with
the user extension will be selected by default.
5. Click the Add Follow Me Number button toto create a list of Follow Me numbers which will be dialed
to reach the user. Upon doing so, additional options will appear near the bottom of the edit box.
6. Select Dial Local Extension if you would like to specify a local extension on the system to be dialed, or
Dial Outside Number
if you would like to specify an outside number to be dialed.
If no one had answered and accepted the call, Dusty would have been transferred to
Buddy’s voicemail box.
FIG. 48 New Follow Me Definition
To properly match one of the patterns in your Outgoing Calling Rules, be sure to
prepend the necessary digits when specyfing the outside number to be dialed.