AMX SIP Communications Gateway CSG-500 - Manual (Page 41)

Telephone System Configuration
33 CSG SIP Communications Gateway Operation/Reference Guide
Once you have completed the user extension definition click Save to accept the definition, or Cancel to
abandon your changes. Click Apply Changes in the upper right corner of the page to make your changes
immediately available. Click Edit next to a user extension on the list to edit a previously defined extension, or
Delete
to delete the user definition.
Editing Multiple User Definitions
You can edit multiple user definitions by selecting one or more user’s checkboxes and then click Modify
Selected Users
. You will be able to edit the definition attributes common to all users such as Dial Plan,
voicemail PIN, or Pickup Group setting. Click Update to update the selected users, or Cancel to abandon your
changes. You can also delete multiple users by selecting one or more users from the displayed list and clicking
Delete Selected Users
. Click OK to complete the deletion, or Cancel.
Ring Groups
Ring groups allow a group of phones, or devices, to ring simultaneously or in sequence (ring order). This
provides the opportunity for multiple people to answer a call (ring all) or one person can answer a call from
any phone. The CSG does not come with a default ring group. To create a new ring group, click New Ring
Group
at the top of the Ring Groups page.
Create New User Page Options (Cont.)
Call Waiting If call waiting is not enabled, the extension accepts only one call
before it is identified as busy.
CTI Selecting this option (Computer Telephony Integration) allows the
user to connect applications to the Asterisk Management
Interface.
Is Agent Call queuing is made up of a bank of agents who receive calls. An
extension listed as Is Agent can be added to queues from the Call
Queues option.
Pickup Group A Pickup Group is a group of user extensions. Each member of a
pickup group can answer another member’s phone by dialing *8.
Select the pickup group to associate with the user extension.
FIG. 25 New RingGroup
You need at least one member to be able to define a ring group. You will not be able
to define a ring group without any user extensions.