Record a voice menu – AMX SIP Communications Gateway CSG-500 User Manual

Page 52

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Telephone System Configuration

44

CSG SIP Communications Gateway Operation/Reference Guide

40.

Click Save.

Steps 41 through 46 add the DTMF destination to each voice menu.

41.

On the Voice Menus screen, click the Edit button associated with "Press 0". The Edit New VoiceMenu
dialog box appears.

42.

Select Goto Destination from the Add new Step options menu. A series of new options appear (FIG. 34).

43.

Select VoiceMenu -- DTMF from the To Destination options menu.

44.

Click the Add new Step button

. The information you entered appears in the Actions area.

45.

Click Save.

46.

Repeat steps 41 - 45 for 1, 2, 3, 4, 5, 6, 7, 8, 9, *, and #.

Record a Voice Menu

If you want to record custom menu prompts for CSG which can be used in a voice menu, you can use the
Voice Menu Prompts

tab.

A list of previously recorded menus is displayed on the Custom Voice Menu Prompts page. Here, the user
may modify several options:

Click Record a new Voice Menu Prompt to record a custom voice menu prompt. The following options will
be available:

FIG. 35

Custom Voice Menu Prompts Page

Custom Voice Menu Prompts Page Options

Record Again

Clicking this button allows the user to make another attempt at
recording and replacing an existing custom sound file.

Play

Clicking this button brings up a dialog entry box to allow the input
of an extension that the CSG will dial and play the prompt.

Delete

Clicking this button will delete the selected prompt.

FIG. 36

Record Menu Prompts

Custom Voice Menu Prompts Page Options

File Name

This text entry box specifies the saved name of the file that is to be recorded.

Format

Select whether the recording will be in GSM or WAV format.

Extension Used
for Recording

This drop-down select box allows the user to choose which extension the CSG will
dial to wait for the user to speak the prompt.

Record

Clicking this button causes the CSG to launch the call that will record a file.

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