HP Deskjet 990cxi Printer User Manual
Page 54
54
Problems?: Troubleshooting Tips
When I connect a USB
cable between the printer and
my computer, the “New
Hardware Wizard” message
appeared once, but the printer
did not install, and now “New
Hardware Wizard” will not
appear again.
Installation was cancelled or had
an error.
1
Select
Start
Settings
Printers
.
2
Double-click on
Add Printer
.
3
Click
Next
.
4
Click
Next
.
5
Click
Have Disk
.
6
Click
Browse
, then browse to the printer software CD.
7
Browse to the language code folder. For a list of language codes, see
page86.
8
Double-click the
Driver
folder, and then click
OK
.
9
Click
OK
.
10
Click
Next
.
11
In the list of ports you want to use with this printer, select
USB/DeskJet
990C/<printer serial number>
.
12
Click
Next
.
13
Click
Next
.
14
Click
Finish
.
The printer software won’t install, what’s wrong? Continued
What is the problem?
Possible cause
To solve the problem…