HP Deskjet 990cxi Printer - Manual (Page 67)

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Problems?: Troubleshooting Tips
Print quality is poor.
(continued) You may need to clean the print
cartridges. See “Cleaning Print Cartridges” on page 46.
You may have forgotten to remove
the vinyl tape from the print
cartridge. Make sure that you have removed the protective piece of vinyl tape on each
of the print cartridges. See “Replacing Print Cartridges” on page 44.
Your print cartridges may be out of
alignment. If the color and black ink aren’t lining up on the printed page, go to the
Printer Services tab of the HP Toolbox and click Calibrate the Printer . See
“HP DeskJet Toolbox” on page 14.
If you have smearing, you may be
using too much ink. 1 Click Normal or Draft instead of Best on the Setup tab. See “Setup Tab”
on page8.
2 Reduce the amount of ink by going to the Advanced tab and using the
Ink Volume slider. See “Advanced Tab” on page 10.
3 Increase the dry time by going to the Advanced tab and using the Dry
Time slider. See “Advanced Tab” on page 10.
Is there a problem with your printout? Continued
What is the problem? Possible cause To solve the problem…