HP Deskjet 990cxi Printer User Manual

Page 62

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62

Problems?: Troubleshooting Tips

What do the flashing lights mean?

What is the problem?

Possible cause

To solve the problem…

The Power Light is flashing.

Your printer may be receiving data.

Be patient. The light will stop flashing when the printer has finished receiving
data.

The Resume Light is flashing.

You may be out of paper.

1

Insert paper.

2

Press the Resume Button .

There may be a paper jam and you
are using the Rear Access Door.

1

Pull the paper out of either the IN tray or the OUT tray.

2

Press the Resume Button on the front of the printer.

3

If you were printing labels, make sure a label did not become unglued
from the label sheet while going through the printer.

4

If the paper jam has cleared, print your document again.

5

If the paper jam hasn’t cleared, open the Rear Access Door by turning
the knob (counter-clockwise) and removing the door.

6

Pull the jammed paper out of the printer, then replace the Rear Access
Door.

7

Print your document again.

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