HP Deskjet 990cxi Printer - Manual (Page 71)

71
Problems?: Troubleshooting Tips
Is there a problem with your Automatic Two-Sided Printing Module?
What is the problem? Possible cause To solve the problem…
In the Two-Sided Printing
section of the Features tab, the
Automatic option is missing.
The Automatic Two-Sided Printing
Module is not enabled in the
Toolbox. 1 Go to the Configuration tab of the HP DeskJet Toolbox. See “HP DeskJet
Toolbox” on page13.
2 Check Automatic Two-Sided Printing Module and click Apply .
3 Go to the Features tab of the HP Printer Properties dialog box. See
“Features Tab” on page 9.
4 Select Two-Sided Printing .
5 Choose a content size option and click OK .
6 Make sure Automatic is selected.
In the Two-Sided Printing
section of the Features tab, you
can’t select the
Automatic
option.
You may have selected an
unsupported paper type or size in
the
Setup tab.
In the Setup tab, make sure you have selected a paper type and size
supported by the Automatic Two-Sided Printing Module. See “Automatic
Two-Sided Printing Module Specifications” on page 83.
When Automatic Two-Sided
Printing is selected in the
Features tab, the paper size
automatically changes.
The paper size selected in the
Setup tab is not supported by the
Automatic Two-Sided Printing
Module.
In the Setup tab, make sure you have selected a paper size supported by the
Automatic Two-Sided Printing Module. See “Automatic Two-Sided Printing
Module Specifications” on page 83.