HP Designjet 3D Printer series - Manual (Page 53)

49
Tr
oubl
eshooting
Error message on display
panel
Recommendation
Can’t Find Home – Check
Modeling Base
1. Verify a modeling base is inserted.
2. Modeling base may be used or defective – replace.
Material Error
Filament error
1. Remove the carrier and verify material is coming out of the material
guide.
2. Verify material pulls freely from the carrier.
3. Verify the material tubes are free of material.
4. Reload material.
Material Error
Filament blocked
1. Remove carrier and verify material pulls freely from carrier.
2. Verify the material tubes are free of material.
3. If the path is not obstructed, clean debris from Filament Present
Switch. See “Remove debris from the Filament Present switch” on
page 40
4. Reload material.
Material Error
Carrier invalid
1. Remove carrier and verify it is not empty.
2. Replace material spool.
3. Reload material.
Material Error
Filament broken
1. Remove the carrier and verify material is coming out of the material
guide.
2. Verify material pulls freely from the carrier.
3. Verify the material tubes are free of material.
4. Reload material.
Load Error
Filament blocked
1. Remove the carrier and verify material is coming out of the material
guide.
2. Verify the material pulls freely from the carrier.
3. Verify the material tubes are free of material.
4. If the path is not obstructed, clean debris from Filament Present
Switch. See “Remove debris from the Filament Present switch” on
page 40
5. Reload material.
Load Error
Purge failed
1. Remove the carrier and verify material is coming out of the material
guide.
2. Verify the material pulls freely from the carrier.
3. Verify the material tubes are free of material.
4. Check for and clear any excess material build up around the tips.
Unload Error
Unload failed
Remove the carrier and verify the material tubes are free of material.
Model/Support Jam
in head
clear before resuming
See “Material Jam” on page 53.
Pausing 1. Press Resume.
2. Unload the material carriers and reinstall.
NOTE: Certain Filament related error messages will allow you to enter
maintenance mode after a 30 second timeout.