Support, Introduction, Hp professional services – HP Designjet 3D Printer series User Manual
Page 63: Knowledge center, 7 support, Introduction hp professional services
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Suppor
t
Support
Introduction
HP Customer Care offers award-winning support to ensure you get the most from your HP
Designjet 3D printer, providing comprehensive, proven support expertise and new technologies
to give you unique end-to-end support. Services include setup and installation, troubleshooting
tools, warranty upgrades, repair and exchange services, phone and Web support, software
updates and self-maintenance services. To find out more about HP Customer Care, please visit us
at:
or call us on the telephone,
See “Contact HP Support” on page 60.
To register your warranty:
HP Professional Services
Knowledge Center
Enjoy a world of dedicated services and resources to ensure you always get the best
performance from you HP Designjet 3D products and solutions.
Join the HP community at the Knowledge Center, your large-format printing community, for 24x7
access to:
•
Multimedia tutorials.
•
Step-by-step how-to guides.
•
Downloads - the latest printer firmware, drivers, software, etc.
•
Technical support - online troubleshooting, customer care contacts and more.
•
Workflows and detailed advice for completing various printing tasks from particular
software applications.
•
Forums for direct contact with the experts, both HP and your colleagues.
•
Warranty tracking online, for your peace of mind.
•
Latest product information - printers, supplies, accessories, software, etc.
•
Supplies Center for all you need to know about material.
The Knowledge Center can be found at the following locations, depending on your printer:
•
By customizing your registration for the products you have purchased and your type of business,
and by setting your communication preferences, you decide the information you need.