HP Deskjet 990cxi Printer - Manual (Page 48)

48
Problems?: Troubleshooting Tips
No page came out of
the printer.
(continued)
There is a paper jam in the back of
the printer and the Automatic Two-
Sided Printing Module is attached. 1 Turn your printer off.
2 Simultaneously press the release buttons, located on each side of the
Automatic Two-Sided Printing Module, to remove the Module.
3 Pull the jammed paper out of the printer, then replace the Module (see
page 16).
4 Turn your printer back on.
5 Print your document again.
The Rear Access Door or the
Automatic Two-Sided Printing
module may be missing. 1 Attach either the Rear Access Door or the Automatic Two-Sided Printing
Module to the back of the printer.
2 Print your document again.
Why won’t it print? Continued
What is the problem? Possible cause To solve the problem…