HP Deskjet 990cxi Printer User Manual
Page 57
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Problems?: Troubleshooting Tips
Banners aren’t
printing correctly.
You may have forgotten to raise the
OUT tray.
Make sure that the OUT tray is up.
You may have forgotten to select
Banner
in the printer software.
Make sure you selected the paper size
U.S. Letter Banner
or
A4 Banner
on
the
Page Setup
dialog box. See “Page Setup–Controlling Page Layout” on
You may have problems with the
paper.
• If several sheets feed into the printer together, unfold and refold the
paper.
• If paper doesn’t feed into the printer correctly, be sure that the
unattached edge of the banner paper stack is toward the printer.
• If the paper creases going through the printer, the paper might be
unsuitable for banner printing.
Is there a problem with your printout? Continued
What is the problem?
Possible cause
To solve the problem…