HP Deskjet 990cxi Printer - Manual (Page 60)

60
Problems?: Troubleshooting Tips
Is there a problem with your Automatic Two-Sided Printing Module?
What is the problem? Possible cause To solve the problem…
You can’t select the Automatic
option in the Print Both Sides
option on the Layout dialog
box.
You may not have enabled the
Automatic Two-Sided Printing
Module. 1 From the File menu, select Page Setup .
2 Chec k the Two Sided Safe Margins box, then click OK .
3 From the File menu, select Print.
4 Choose Layout from the General pop-up menu. See “Print Dialog Box”
on page 9 for instructions.
5 In the Layout dialog box, check the Print Both Sides box, and select
Automatic .
6 Clic k on either the Book or Tablet icon to choose the correct page
orientation.
7 Make any other formatting selections from other Print dialog boxes,
then click Print .
Print Both Sides was selected,
but printing is only on one side
of the paper.
• You may not have selected Print
Both Sides on the Layout
dialog box.
• You may have selected an
unsupported media size.
1 Detach, then reattach the Automatic Two-Sided Printing Module. See
“Automatic Two-Sided Printing” on page 16.
2 Make sure you selected Automatic on the Layout dialog box. See
“Layout” on page 11.
3 Turn Background Printing on. See “Background Printing” on page 13.
In Two Sided-Printing, the
binding margin appears in the
wrong place. • You may not have chosen the
correct paper orientation.
• You may not have chosen the
correct binding option.
1 Chec k the Page Setup dialog box to ensure you have checked Two
Sided Safe Margins and selected the correct paper orientation. See
“Page Setup–Controlling Page Layout” on page 8.
2 Make sure you selected the right Binding option in the Layout dialog
box. See “Layout” on page 11.