HP Deskjet 990cxi Printer User Manual

Page 58

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58

Problems?: Troubleshooting Tips

Photos aren’t printing
correctly.

You may not have inserted the
photo paper correctly.

Insert the photo media glossy side down.

The photo paper may not be fully
engaged.

1 Insert the photo paper as far as it will go into the IN tray.
2 Make sure that the paper guides rest snugly against the photo paper.

You may not have selected the
appropriate

Paper Type/Quality.

1 Go to the

Paper/Type Quality

dialog box. See “Paper Type/Quality” on

page 11.

2 Select HP Photo Paper as the

Paper Type

.

3 Select Best as the

Quality

type.

4 Select High Res Photo for better print resolution.

The photo may not be in an
electronic (digital) format.

Take a digital picture, scan a photo, or get an electronic file of your photo
from a camera shop.

When the paper type defaults
to

Automatic,

the print quality

looks different.

When the paper type defaults to

Automatic

, the print quality is

automatically set to

Normal.

If the

Paper Type

is set to a specific

paper type, the print

Quality

may

be set.

After selecting the

Paper Type

, choose the desired print

Quality

. See “Paper

Type/Quality” on page 11.

Is there a problem with your printout? Continued

What is the problem?

Possible cause

To solve the problem…

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