HP Deskjet 990cxi Printer User Manual

Page 49

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49

Problems?: Troubleshooting Tips

The printer is really slow.

Your computer may have less than
minimum system requirements.

1 Check the amount of RAM and processor speed in your computer. See

“System Requirements” on page 72.

2 Free up some space on the computer’s hard drive. Having less than

100MB of free space on your computer’s hard drive can mean longer
processing times.

You may have several software
programs open at the same time.

Close all unnecessary software programs.

You may be using outdated printer
software.

Check the printer driver you are using. Check hp’s web site for the most
recent software updates (see page 62 for web site addresses).

You may be printing a complex
document that contains graphics or
photographs.

Be patient. Large, complex documents containing graphics or photographs
print slower than text documents.

The paper Type option may be set
to

Automatic

.

When the paper type is set to Automatic, the printer scans the first page of a
print job to determine the appropriate paper type. This may take a few
seconds. To avoid this, choose a specific paper type rather than using the
default

Automatic

setting. See “Automatic Paper-Type Sensor” on page 15.

Why won’t it print? Continued

What is the problem?

Possible cause

To solve the problem…

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