HP Deskjet 990cxi Printer - Manual (Page 61)

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Problems?: Troubleshooting Tips
Is there a problem with infrared (Ir) printing?
What is the problem? Possible cause To solve the problem…
A connection cannot be
established or the transmission
seems to be taking longer than
usual. The device from which you are trying
to print may not be IrDA compliant. • Make sure the device is IrDA compliant.
• Look for an IrDA symbol or refer to the user’s guide for reference.
Your PowerBook may not be setup to
communicate with an infrared
printer. Make sure your PowerBook is setup to print. See “Printing from a PowerBook”
on page 19.
The device from which you are trying
to print and the printer are not
positioned properly. • Position the device from which you are printing up to 3 feet (1 meter) from
the printer and with a 30–degree total angle from the printer’s infrared
lens.
• Make sure that the path between the two infrared devices is clear of
obstacles.
• Make sure that the two infrared lenses are clean—free from dirt and
grease.
A connection cannot be
established or the transmission
seems to be taking longer than
usual. Bright lights may be interfering with
the signal. • Make sure that no bright light is shinning directly into either infrared lens.
• Position the device from which you are printing closer to the infrared lens
on the printer.
The printer prints only part of a
page or document. The device from which you are
printing may have been moved out
of range of the printer’s infrared lens. • Try to realign the devices within approximately 3–30 seconds.
• If the print job does not resume, you must begin the print process again.
Your Palm Pilot is only able to
print a single calendar
appointment. Your Palm Pilot may not have a
printing application installed. A printing application must be installed in order to print more than one
calendar appointment at a time.