HP Deskjet 990cxi Printer User Manual

Page 50

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50

Problems?: Troubleshooting Tips

A blank page came out
of the printer.

The printer may be out of ink.

1 Lift the printer cover and check the Print Cartridge status icons to make

sure that the printer is not out of ink. See “Print Cartridge Status” on
page 35.

2 If the printer is out of ink, replace the print cartridge. See “Replacing

Print Cartridges” on page 37.

You may have forgotten to remove
the vinyl tape from the print
cartridge.

Make sure that you have removed the protective piece of vinyl tape on each
of the print cartridges. See “Replacing Print Cartridges” on page 37.

You may be trying to print a fax.

1 Save the fax in a graphic format, such as TIFF.
2 Place it in a word processing document and print it from there.

Why won’t it print? Continued

What is the problem?

Possible cause

To solve the problem…

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