HP Deskjet 990cxi Printer - Manual (Page 56)

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Problems?: Troubleshooting Tips
Print quality is poor.
(continued) You may need to clean the print
cartridges. See “Cleaning Print Cartridges” on page 39.
You may have forgotten to remove
the vinyl tape from the print
cartridge. Make sure that you have removed the protective piece of vinyl tape on each
of the print cartridges. See “Replacing Print Cartridges” on page 37.
The print cartridges may be out of
alignment. If the color and black ink aren’t lining up on the printed page, go to the hp
deskjet Utility located in the Utilities folder in your hard drive’s main
directory, click the Calibrate tab, then click the Align button. See “hp
deskjet 900 Utility” on page 7.
If the print is smearing, you may be
using too much ink. Click Normal or Draft instead of Best on the Paper Type/Quality dialog
box. See “Paper Type/Quality” on page 11. You may also want to decrease ink
Density or increase Dry Time.
1 Choose Print from the File menu.
2 Choose Ink Controls from the General menu.
3 Use the sliders to adjust ink density and ink drying time.
Is there a problem with your printout? Continued
What is the problem? Possible cause To solve the problem…