HP Color LaserJet CM1015CM1017 Multifunction Printer series - Manual (Page 173)

Check and order supplies using HP Solution Center
In HP Solution Center, select the MFP. The device status page shows supplies information. To order
use the HP ToolboxFX.
Supplies Storage Guidelines
Follow these guidelines for storing print cartridges:
● Do not remove the print cartridge from its package until it is ready for use.
CAUTION To prevent damage, do not expose the print cartridge to light for more than a
few minutes.
● See Table C-5 Environmental specifications for operating and storage temperature ranges.
● Store the supply in a horizontal position.
● Store the supply in a dark, dry location away from heat and magnetic sources.
Replace and recycle supplies
When installing a new HP print cartridge, follow the instructions included on the new supply's box, or
see the Getting Started Guide.
When recycling supplies:
● Place the used supply in the box in which the new supply arrived
● Complete the enclosed return label
● Send the used supply to HP for recycling
For complete information, see the recycling guide included with each new HP supply item. See
HP LaserJet printing supplies for more information about HP's recycling program.
HP policy on non-HP supplies
Hewlett-Packard Company cannot recommend the use of non-HP supplies, either new or
remanufactured. When they are not HP products, HP cannot influence the product design or quality.
Service or repair required as a result of using a non-HP supply is not covered under the MFP warranty.
When inserting a supply into the MFP, the MFP displays whether or not the supply is a genuine HP
supply. When a genuine HP is inserted and that supply has reached the low state from another HP MFP,
the MFP identifies the supply as non-HP. Simply return the supply to the original MFP to reactivate HP
features and functionality.
Reset the MFP for non-HP supplies
When a non-HP print cartridge is installed, a question mark appears in the displays above the cartridge
that is non-HP. To print with this supply press
OK the first time this non-HP supply is installed. The status
gauges do not indicate when this type of supply is low or empty.
CAUTION The MFP may not stop printing with non-HP supplies. MFP damage can occur if the
MFP prints with an empty print cartridge. See Hewlett-Packard limited warranty statement and
Print Cartridge Limited Warranty Statement .
ENWW Manage supplies 159