Additional problem solving tools, Hp toolboxfx, View hp toolboxfx – HP Color LaserJet CM1015CM1017 Multifunction Printer series User Manual

Page 216: Service menu, Restore the factory-set defaults, Device pages and reports

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Additional problem solving tools

The section describes the tools that can help solve problems with the MFP.

Device pages and reports

This section describes the pages and reports that help diagnose and solve MFP problems.

Demo page

To verify that the MFP is functioning properly, print a Demo page. For more information about the Demo
page, see

Demo page

.

Configuration page

The Configuration page lists the current settings and properties of the MFP. Use this page to check for
color plane registration and cartridge half tones. It is possible to print a Configuration page from the MFP
or HP ToolboxFX.

For more information about the Configuration page, see

Configuration page

.

Supplies Status page

The Supplies Status page lists the remaining life of the HP print cartridges. It also lists the estimated
pages remaining, number of pages printed, and other supplies information. Print a Supplies Status page
from the MFP or HP ToolboxFX.

For more information about the Supplies Status page, see

Supplies Status page

.

HP ToolboxFX

HP ToolboxFX is a software application used for problem solving tasks.

View HP ToolboxFX

Open HP ToolboxFX in one of these ways:

On the Windows desktop, double-click the HP ToolboxFX system tray icon or program group entry.

On the Windows Start menu, click Programs (All Programs in Windows XP), click HP, click
HP Color LaserJet CM1015/CM1017 Series, click HP ToolboxFX, then click Help.

Service menu

Use the control-panel Service menu to troubleshoot MFP problems.

Restore the factory-set defaults

Restoring the factory-set defaults returns all of the settings to the factory defaults.

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Chapter 14 Problem solving

ENWW

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