Service and support, Warranty information, Service during and after the warranty period – HP Color LaserJet 9500 Printer series User Manual
Page 211: Extended warranty, 8 service and support
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Warranty information 209
Service and support
8
Warranty information
Service during and after the warranty period
•
If printer hardware fails during the warranty period, contact an HP-authorized service or support provider.
•
If printer hardware fails after the warranty period, and you have an HP Maintenance Agreement or HP
SupportPack, request service as specified in the agreement.
•
If you do not have an HP Maintenance Agreement or HP SupportPack, contact an HP-authorized service or support
provider.
Extended warranty
HP SupportPack provides coverage for the HP hardware product and all HP-supplied internal components. The hardware
maintenance covers a three-year period from date of the HP product purchase. The customer must purchase
HP SupportPack within 90 days of the HP product purchase.